Shelli Hendricks, Blue Horizon Solutions How can your whole team or organization learn from this teachable moment? This demonstrates vulnerability and builds trust with stakeholders. It also makes it not such a ground-shaking event when you admit to having made a mistake. Make Failure Acceptable In Your CultureĬreating a culture where failure is acceptable builds a team that is not afraid to take thoughtful or educated risks. Today’s leaders gather insights and facts from data, teams, personal research and instincts before deciding on a way forward. The best way for leaders to take responsibility and accountability for the impacts of bad decisions is to be open, honest and transparent. Leaders who have built trust with their teams are given the benefit of doubt when things occasionally go bad. Cyndee Blockinger Lake, Blank Pageįorbes Coaches Council is an invitation-only community for leading business and career coaches.
There is never a guarantee of a “good” decision because all decisions require elements of judgment, courage and humility.
Keep in mind that “bad” decisions are relative and generally the result of a gap between intent and impact. The best thing a leader can do is own the outcome, share what they learned from the experience and set clear next steps to get to a better result.
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